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Frequently Asked
Questions

You can put Down Payment and pay it off when handing over the vehicle, or you can also make a full-payment when handing over the motorbike at the location.

Please fill in the booking form that we have provided, then transfer the Down Payment as a guarantee and we will block the vehicle you choose on the date you specify.

For the Kuta & Airport area / region, we provide Free Of Charge. For areas outside the ones we mentioned, the shuttle fee will be adjusted to the distance of the drop-off / pick-up location.

Indeed ! However a Deposit is mandatory and as long as they meet the requirements we have set. Please order a motorbike rental for your relative, friend or co-worker

We accept payment in the form of Cash, Bank Transfer, or Credit Card 

Your order is Instant Confirmation. So you don’t need to reconfirm your order with us. Our team will immediately confirm it with you once we receive the data, either via telephone, chat, SMS, email or via the website form.

Yes, please notify us immediately at least one day in advance, so that we can change the rental schedule / prepare the pick-up on time.

We will still tolerate late returns if it is still 1 hour, however if it is more than 1 hour then we will impose a minimum fine of IDR 10,000/hour (depending on the type of motorbike), and if the delay is more than 3 hours then we will impose a fine of 1 day’s rental.